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Delete Your Account

Request permanent deletion of your USport account

⚠️ Important Notice

Account deletion is permanent and cannot be undone. Once your account is deleted, you will lose access to:

  • All your profile information and settings
  • Your activity history and statistics
  • Membership in all groups and communities
  • All your bookings and reservations
  • Tournament participation records
  • All messages and communications

Please consider this decision carefully before proceeding.

How to Request Account Deletion

To delete your USport account, please follow these steps:

  1. Gather your profile information: Before contacting us, please prepare the following information from your profile:
    • Your full name (as displayed in your profile)
    • Email address associated with your account
    • Phone number (if registered)
    • Profile username or ID (if available)
    • Date of account creation (approximate)
  2. Send a deletion request email: Compose an email to our dedicated account deletion support team at:

Email Subject: Account Deletion Request

Email Content: Please include the following in your email:

  • Clear statement that you want to delete your account
  • All the profile information listed above
  • Reason for account deletion (optional, but helpful for us)
  • Confirmation that you understand the deletion is permanent

Processing Time

⏱️ Your request will be processed within 5 business days

After you submit your deletion request, our support team will:

  1. Verify your identity using the provided profile information
  2. Confirm your account details
  3. Process the deletion request
  4. Send you a confirmation email once the deletion is complete

Note: Business days exclude weekends and public holidays. Processing may take longer during peak periods or if additional verification is required.

🔒 Privacy & Data Protection

In accordance with Google Play policies and data protection regulations:

  • We will permanently delete all your personal data from our systems
  • Your data will be removed from active databases and backups
  • Some anonymized data may be retained for legal or analytical purposes as required by law
  • We comply with applicable data protection laws, including GDPR and CCPA

What Happens After Deletion?

  • You will receive a confirmation email once your account has been deleted
  • You will no longer be able to log in to your account
  • Your profile will be removed from all groups and communities
  • Your name may still appear in historical activity records (e.g., "User deleted account" in past activities)
  • You can create a new account at any time using a different email address

Alternative Options

Before deleting your account, consider these alternatives:

  • Deactivate notifications: You can disable all notifications in your profile settings
  • Leave groups: You can leave specific groups without deleting your entire account
  • Update privacy settings: Adjust your privacy settings to limit what others can see
  • Contact support: If you're experiencing issues, our support team may be able to help resolve them

If you'd like to explore these options, please contact us at usport_app@mail.ru before requesting deletion.

Need Help?

If you have questions about the account deletion process or need assistance, please contact our support team:

Email:

Response Time: We typically respond within 24-48 hours during business days.

Other Resources

Support | Terms & Conditions | Privacy Policy